Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference.
Once you’re done, click the ‘Add To Cart’ button.
After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or accept terms & conditions & confirm the order and click ‘Checkout’.
From there, you can either login to your existing The Swag Spot account or simply add your email id enter the OTP and create one.
Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
How do I check the status of my order?
To find out when your order is arriving, you need to first log in to your account. Click on the Menu bar on your left-hand side of the screen.
Click on Account Orders to see the status of your current order (as well as your order history).
After your order has been successfully placed, you will immediately receive a confirmation and order details via email. Once your products have been shipped, you will be notified again via email, SMS.
In case there is any unusual event or complication that leads to a delay in shipping your order, you will immediately receive an update from our end with reasons and the revised shipping and delivery timelines.
If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at contact@tswagspot.com we will see what we can do to help.
How do I know if my order was placed successfully?
Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.
You’ll receive another email & SMS once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive!
Can I order a product that is Out of Stock?
No, that won't be possible.
Can I buy multiple products in a single order?
Yes, you can buy multiple products in a single order.
No Refund Policy
All purchases made during festival sales, promotional events are strictly non-refundable.
This policy applies to both online and offline purchases made during such events.
Can I ship the products to an address that is different from my billing address?
Yes, you can do that. Please check the address while placing an order.
What do I do in cases of failed delivery?
In cases of delivery attempt failed by courier partners, you will receive communications for next steps basis which we'll reattempt the delivery.
What is the estimated delivery time?
Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.)
Do I have to have an account to place an order at The Swag Spot?
Yes, you need to sign up on our website to place an orders.
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